Wholesale Medical Network Inc. wants you to be completely satisfied with your purchase. In the event that your order is incorrect, damaged, defective, or simply not to your satisfaction, please contact one of our Customer Service Representatives by phone at1-866-829-7926 or by email at info@wmni.ca

We’re available to assist you Monday to Friday from 9:00am - 5:00pm EST

All warranties are provided by us as representatives of the manufacturers. Refunds are only given for product purchased directly from us. Products being returned for a refund must be received in their original purchase condition and in their original packaging. This includes all accessories, warranty cards and manuals. All items being returned will be inspected prior to a refund being issued. Please note that missing items or parts could delay the processing of your refund. All refunds will be processed back to the credit card used to make the purchase.

For all returns a Customer Return Number (CRN) will be provided to you by one of our friendly Customer Service Representatives. The number is used to return the item to our Toronto warehouse and is to be written on the outside of the packaging of the unit when it is returned to us. Items returned without a CRN number will not be accepted. To request a CRN number please contact Wholesale Medical Network Inc. All requests for warranty repairs must be accompanied by a Shipping, Handling and Processing Fee of $20.00. Any replacement product may be new or refurbished.

Warranties will be void if the defect or malfunction results from: alteration, modification or repairs by anyone not authorized by the manufacturer; subjecting the product to any power supply other than the specified voltage; misuse, abuse, damage during transit or lack of reasonable care with respect to the unit; or failure to follow the written instructions enclosed with the unit. THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IN NO EVENT SHALL TREMBLAY HARRISON INC. or WHOLESALE MEDICAL NETWORK INC. BE LIABLE FOR ANY LOSS, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, EVEN IF WHOLESALE MEDICAL NETWORK INC. OR TREMBLAY HARRISON INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH INCONVENIENCE, DAMAGE OR LOSS.